Why do soft skills matter?
If you had to choose between a sales person who is nice and warm towards you or a loud, aggressive individual with a stiff body language, which one would you pick? Most of us would go for the former, wouldn’t we? Although both sales agents have what it takes in terms of technical skills, the one with better “human” understanding is readily preferred, the one who is positive and reassuring is usually chosen for dealings. Soft skills refer to the “feminine” or “softer” side of us, the side that encompasses fully our human potential of being considerate, able to bond and be in groups, tolerant of differentiation, accepting of diverging opinions yet not being threatened by them, self-aware and sensitive but most of all to be open and approachable. Empathy, compassion, friendliness and creativity are skills that are being sought after to meet the demands of catering for more evolved human organizations and structures.
Why your company should prioritize soft skills?
A company by definition involves a set of individuals producing some services or products ‘together” as a team. In earlier times, emphasis was laid on technical skills as a more “masculine” approach of achieving a result; the focus was indeed on the end result and solely quantity and solution driven. Today, a new paradigm is at work; we are much more into the “why and the “how” of work; purpose and approach are what we are seeking to encompass and accentuate. People are being asked to be more versatile in a changing world, flexibility and adaptability are skills that are highly valued in today’s evolving job markets.
The ability to work well and communicate with others often means the difference between success and failure. 92% of executives say soft skills are equally as important as, if not more important than, technical skills according to a WSJ survey.
Self-Growth at work contributes to Employee Happiness
Soft Skills training can be a fun way to enable employees to consider self-inquiry and learn how to manage their emotions, thoughts, stress levels and general well being which all have a positive impact on happiness level. Happier employees work better, bond better, communicate efficiently and are more creative; studies have already backed up this hypothesis. Some most sought-after soft skills trainings are; stress management, emotional intelligence, mindfulness at work, interpersonal skills, change management, conflict management, effective communication, and listening skills. Soft skills can be used as a means to address ingrained and persistent issues within human collectives at work and help in the strengthening of bonds and overall interactions.
Why soft skills are a Manager’s most important skills?
Managers need to know how to work with varied individuals to produce quality work. More often than not, this is not a piece of cake but a real challenge. An effective manager is the one who is able to seek out the best from each of his employees. An understanding of self and others comes in handy when motivating others is at stake. Conscious or positive leadership training is an area of study within positive psychology concerning leadership styles, techniques and behavior that can be classified as positively deviant.
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