Let me first talk about the so-called Passport and Immigration Officers (PIO), some of these ‘severe looking’ civil servants and police officers on secondment, who work under the aegis of the PMO. While one PIO sits at the counter (departure and arrival alike) to check the passport, air ticket, etc., one or two more of his colleagues will often stand behind him to ‘double-check’, look back and forth at the passenger from head to toe, as if to try to destabilize the latter with some ‘eagle-eye’ scanning strategy.