La nouvelle approche adoptée par les responsables des établissements hôteliers d’Attitude Resort, notamment Zilwa Attitude, vient agrémenter le produit touristique mauricien. Dans son édition, le quotidien britannique The Guardian, sous la plume de Rachel Dixon dans sa rubrique Travel, consacre tout un article à un séjour des plus différents à Maurice. D’entrée de jeu, la journaliste souligne que “Zilwa Attitude is a luxury all-inclusive hotel with a difference : it encourages guests to leave the premises, meet islanders and try local food”.
Ce concept, que les hôtels du groupe Attitude élaboré, prend à contrepied la nouvelle politique du tout-inclus promu par les tours opérateurs. “Zilwa, which means “islander” in Creole, is the latest venture from Attitude, a Mauritian company that has nine hotels around the island. Its aim is to give guests a taste of the “real” Mauritius — but is that ever possible in a luxury resort ?” rappelle l’auteur en guise d’introduction à ce voyage haut en couleurs, en goûts et en sensations pour le touriste en quête d’exotisme authentique.
“I was surprised to find that Zilwa encourages guests to leave the hotel and try most of these activities. “So many people come and stay in their resort”, says Katia Veerapen, the hotel’s sales and events co-ordinator. “Why would you come all this way and not see the island ? It’s crazy ! We say go.” So we went : to the nearby village of Goodlands by bike. Our guide, Jason, took us to his favourite street-food stalls to eat gateaux piments (chilli cakes) and dholl puri (stuffed flatbreads). It is best to visit Goodlands early in the morning on market day (Tuesday and Friday), but it is bustling at any time”, pursuit la journaliste, qui fait état également de son expérience lors d’une partie de pêche, d’une initiation au kreol mauricien et à des jeux traditionnels ou encore lors d’un repas chez une famille mauricienne avec tout ce qu’il y a de plats des plus épicés.
En conclusion à ce reportage, Rachel Dixon ajoute que “I’m still not convinced that you can really get to grips with a country from the comforts of a luxury hotel, but Zilwa goes further than most in giving guests an authentic experience, and does some good at the same time”, en rappelant une autre dimension aux activités découlant de la Zilwa Attitude, soit “the company targets unemployed workers in Kalodyne in particular, offering literacy and basic skills courses — some of them are then recruited by the hotel. There is also a profit-sharing scheme for staff, which is rare on the island. The Attitude group has provided bins for public beaches, bought equipment and uniforms for poor schoolchildren and funded leisure activities in the villages (a twice-weekly aerobics class in Kalodyne, for example).”